Privacy Policy

CyMobility (“we”, “us”, “our”) is an automotive and connected-device cybersecurity company based in Bangalore, India. This Privacy Policy explains what information we collect when you visit this website, how we use it, and the choices and rights you have. Our website address is https://www.cymobility.com.

1. Information we collect

a. Visitor analytics (only if you accept cookies)

If you choose “Accept Cookies” in our cookie banner, we record first-party analytics about your visit. This includes your IP address, an approximate location derived from it (country, region and city), your device type, browser and operating system, the pages you view, how you arrived (referrer / traffic source), and how long you spend on each page. We use this to understand our traffic and improve the site. If you choose “Essential Cookies” or “Decline Cookies”, no analytics data is collected and your IP address is not recorded.

b. Chat assistant

Messages you type into our on-site chat assistant are sent to a third-party AI service solely to generate a reply. We do not use them to identify you, and your chat history is stored only in your own browser.

c. Information you give us directly

If you contact us (e.g. by email or a contact form), we receive the details you choose to provide, such as your name, email address, company and message, so we can respond.

2. How we use your information

• To measure and improve website performance and content.
• To respond to your enquiries and provide the services you request.
• To keep the site secure and prevent abuse.

We do not sell your personal data, and we do not use it for cross-site advertising.

3. Cookies & consent

We use a small amount of browser storage. On your first visit a banner lets you Accept, keep only Essential, or Decline. Analytics only run if you accept. We store your consent choice, and (if accepted) analytics identifiers, in your browser. You can change or withdraw your choice at any time using the “Cookie settings” link in the site footer. We also honour your browser’s “Do Not Track” setting.

4. Service providers

We use trusted third-party providers for services such as website hosting and our analytics and chat infrastructure. They process data only to provide their service to us, under appropriate safeguards, and are not permitted to use it for their own purposes. We do not share your personal data with third parties for their own marketing.

5. Data retention

Analytics events, including IP addresses, are retained for approximately 180 days and then automatically deleted. Enquiries you send us are kept only as long as needed to handle your request and meet our legal obligations.

6. Your rights

Depending on your location (including under the EU/UK GDPR and India’s Digital Personal Data Protection Act), you may have the right to access, correct, or delete your personal data, to withdraw consent, and to object to certain processing. To exercise any of these, email us at info@cymobility.com and we will respond within a reasonable time.

7. Data security

We apply appropriate technical and organisational measures to protect the information we hold, including encryption in transit (HTTPS) and access controls on our analytics dashboard.

8. International transfers

We operate from India and use global service providers, so your information may be processed in countries other than your own. Where required, we take steps to ensure it remains protected.

9. Children’s privacy

This website is intended for a business audience and is not directed at children. We do not knowingly collect personal data from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected here with a new “Last updated” date, and we may re-request your cookie consent.

11. Contact us

For any privacy questions or requests, contact:
CyMobility
Bangalore, India
Email: info@cymobility.com